NeedleTail Support Services - Aviation Consultants

who we are

THE BEST PLACE FOR YOUR AIRCRAFT

Needletail Support Services is a duly incorporated aviation support company, dedicated to assisting owners and operators of commercial, business and general aviation aircraft in meeting their technical and administrative requirements. Our team comprises highly committed aviation specialists with over 25 years of combined expertise in commercial, executive/business, and general aviation, regulatory and administrative support, as well as maintenance control and management.

We seamlessly merge industry knowledge with passion and meticulous attention to detail to deliver high-quality, cost-efficient services without compromising compliance with safety and international standards. Our company adopts a unique, tailor-made approach to ensure the comprehensive management of routine, scheduled, and non-scheduled maintenance activities. This approach alleviates owners/operators from the daily burden of monitoring and managing aircraft maintenance, allowing them to focus on more critical functions within their organization.

Our Vision

To be the foremost aircraft maintenance support provider in Africa, delivering quality and efficient services to our clients in line with global aviation standards and best practices.

Our Mission

To create satisfaction by providing responsive, timely and reliable support, ensuring our clients are able to optimize their investments while preserving the long-term value of their aircraft.

Our Philosophy

Speed:Minimum downtime and Just in Time solution to maintenance requirements.
Excellence: At Needletail, Excellence is not just a goal; it's our standard, we strive for perfection in everything we do. We leave no stone unturned in our pursuit of excellence and continuously invest in knowledge, technology, and innovation to ensure that our services exceed the expectations of our clients. With meticulous attention to detail and a passion for excellence, we set the bar high and push ourselves to new heights every day.
Satisfaction: Enabling our clients to optimize their time and operations, getting the most value from the use of their aircraft.

Success Stories

Our Exceptional Track Record in Aviation Projects

Our team of experts has successfully managed a wide range of projects across the industry

+

Transactions completed
%

Clients Satisfied

Let us assist you in achieving your aviation goals.

We are good at what we do

Our Strengths

Regulatory Compliance

Strict adherence to aviation regulations and compliance with safety standards. This ensures that all maintenance activities meet the required legal and industry standards.

Effective Communication

Strong communication between our team and customers, and with external stakeholders, such as Repair Organizations and regulatory bodies. This ensures that information flows smoothly, and any potential issues are addressed promptly.

Reliable Record-Keeping

One of our key strengths is maintaining accurate and comprehensive records of all maintenance activities vital for compliance, traceability, and historical analysis. This includes records of inspections, repairs, and component replacement.

Quality Assurance Programs

Implementing rigorous quality assurance programs, ensuring that all maintenance activities meet high standards. We help conduct regular audits and inspections to identify areas for improvement and ensure continuous quality improvement.

Supply Chain Management

Effective management of the supply chain for spare parts and materials is essential to minimize downtime. Our access to a well-stocked inventory of critical components enables us to quickly address our customers’ maintenance needs.

Adaptability and Flexibility

Adaptability to changes in technology, regulations, and operational requirements is one of our key strengths. Our flexibility in responding to unforeseen events or changes within your operations makes our services one of the most sought after in the Industry.

Cost Management

Implementing efficient cost management practices to help our customers optimize resources and maintain financial sustainability. This includes effective budgeting, cost analysis, and efficient resource allocation.